We welcome you to INTRO IBERICA and invite you to read this Privacy Policy in order to inform you about how your personal data are processed and about your rights.
INTRO IBERICA places great importance on the protection of privacy and takes all necessary measures to ensure the confidentiality and security of Users’ personal data.

ADDITIONAL INFORMATION ON DATA PROTECTION

Legal regulations applicable to this website: INTRO IBERICA has adapted this website to comply with Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), Regulation (EU) 2016/679 (GDPR) and Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE).

1. DATA CONTROLLER

1.1 Who is the Data Controller?

INTRO IBERICA CONSULTORES, S.L.
Tax ID: B78673993
Address: Calle Retamar 11, 28043 Madrid, Spain
Email: agenciapr@introiberica.com

For the purposes of the GDPR and the LOPDGDD, the sending of personal data by Users through the website and their subsequent processing shall be considered a data processing activity.

The personal data processed by INTRO IBERICA come from the various forms available on the website.

INTRO IBERICA guarantees that appropriate technical and organisational measures will be implemented to ensure the security of the data.

2. PURPOSE OF PROCESSING AND LEGAL BASIS

2.1 For what purpose will we process your data?
At INTRO IBERICA, we process the data collected through the various forms on the website for the following purposes:

  • Managing, analysing and responding to enquiries relating to the information contained on the website and/or our services, legal texts, complaints or any other matters.
    The data will be stored on servers managed by the hosting provider contracted by INTRO IBERICA, acting as data processor. The servers are located within the European Economic Area.

The data subject shall be solely liable for completing the forms with false, inaccurate, incomplete or outdated data, and INTRO IBERICA shall be held harmless from any liability in this respect. In all cases, users guarantee the accuracy, validity and authenticity of the personal data provided and undertake to keep them properly updated.Users shall be solely responsible for the accuracy and updating of the data provided.

2.2 What is the legal basis for processing your data?
The legal basis is the User’s consent, granted by completing the forms and accepting this Privacy Policy.
The processing of your data is based on your explicit consent, which you grant by providing the data requested through the website forms and by ticking the box accepting this Privacy Policy.

2.3 Is it mandatory to provide all the requested data?
Yes, it will be necessary for you to provide all the personal data requested. If you do not provide the required data, we will not be able to properly process your request.

2.4 Will automated decision-making or profiling be carried out?
No.

2.5 How long will we keep your data?
Personal data will be kept until their erasure is requested by the User.

3. DATA DISCLOSURE

3.1. Will we disclose your data to other companies?
INTRO IBERICA will not disclose your data to any third party, except where legally required.

Users are informed that, for the proper provision of the services (e.g. web hosting, support, email marketing, etc.), different service providers contracted by INTRO IBERICA (data processors) may have access to the personal information necessary to perform their functions.

These services provided by third parties are necessary for the development of INTRO IBERICA’s activity and, at all times, the processing of the data carried out by them will be governed by a contract binding the processor to INTRO IBERICA. Under no circumstances will they use the information for other purposes and they will process it in accordance with the instructions given by INTRO IBERICA and the applicable data protection regulations. In application of the regulations, the communications made to such data processors are not considered data disclosures.

In its commitment to the privacy and protection of Users’ data, INTRO IBERICA will only select service providers that offer sufficient guarantees to implement appropriate technical and organisational measures, so that the processing is in accordance with the applicable data protection legislation and ensures the protection of Users’ rights.

4. INTERNATIONAL DATA TRANSFERS

4.1 Will your personal data be transferred to third countries or international organisations?
No, no international data transfers are carried out.

5. DATA SUBJECT RIGHTS

5.1. What rights do you have regarding the processing of your data?
Any data subject has the right to obtain confirmation as to whether or not personal data concerning them are being processed by INTRO IBERICA.
Likewise, as provided for in the GDPR (Arts. 15–22) and the LOPDGDD (Arts. 12–18), we inform you that you have the following rights:

  • Right of access to your data: You have the right to access your data in order to know which personal data concerning you are being processed by us.
  • Right to rectification or erasure: In certain circumstances, you have the right to rectify inaccurate personal data concerning you that are being processed by us or, where appropriate, to request their erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
  • Right to restriction of processing: In certain circumstances, you have the right to request the restriction of the processing of your data, in which case we will only retain them for the exercise or defence of legal claims, in accordance with the GDPR and the LOPDGDD.
  • Right to data portability: In certain circumstances, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and to transmit them to another data controller.
  • Right to object: In certain circumstances and on grounds relating to your particular situation, you have the right to object to the processing of your data. In such a case, we will cease processing the data unless there are compelling legitimate grounds or for the exercise or defence of possible legal claims.
  • Right not to be subject to automated individual decision-making, including profiling.
  • Right to lodge a complaint with the supervisory authority (Spanish Data Protection Agency).

5.2. When will we respond to your request?
We will respond to your requests as soon as possible and, in any event, within one month of receipt of your request.
That period may be extended by a further two months where necessary, taking into account the complexity and the number of requests. The controller shall inform the data subject of any such extension within one month of receipt of the request.

5.3. Do you have the right to withdraw your consent?
The data subject has the right to withdraw their consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

5.4. Where should you go to exercise your rights?
To exercise the rights recognised, the data subject may contact INTRO IBERICA by email at agenciapr@introiberica.com or by sending a written request to the following postal address: Calle Retamar 11, 28043 Madrid, Spain.

5.5. Do you have the right to lodge a complaint?
Yes. You have the right to lodge a complaint with the national supervisory authority, particularly when you have not obtained full satisfaction in the exercise of your rights. For this purpose, you should contact the Spanish Data Protection Agency, whose contact details are provided below:
C/ Jorge Juan, 6 – 28001 Madrid | https://www.aepd.es | dpd@agpd.es
Tel. +34 901 100 099 – +34 912 663 517

6. ACCEPTANCE AND CONSENT

You, as a User, declare that you have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing thereof by INTRO IBERICA in the manner and for the purposes indicated in this Privacy Policy.

7. CHANGES TO THE PRIVACY POLICY

INTRO IBERICA expressly reserves the right to modify this Privacy Policy in order to adapt it to any legislative, case-law or other developments.

8. CONTACT

If you have any questions regarding our Privacy Policy, please contact: agenciapr@introiberica.com

This Privacy Policy was last updated on 1 January 2026.